Certificate III in Individual Support (Ageing Stream)

Course Overview

The CHC33021 Certificate III in Individual Support (Ageing Stream) is designed to equip individuals with the necessary skills and knowledge to provide person-centered support to the elderly in various care settings. This nationally recognised qualification prepares students to work effectively and compassionately in the aged care sector, assisting individuals in maintaining their independence and enhancing their quality of life. The qualification offers comprehensive training for individuals aspiring to make a positive impact in the lives of elderly individuals, fostering skills and knowledge essential for a fulfilling career in the aged care industry.

Course Name: Certificate III in Individual Support (Ageing Stream)
Nationally Recognised: Yes
National Code: CHC33021
CRICOS Code: 112610J
Delivery Mode:
Face-to-face classroom delivery (3 days a week)
Vocational Placement – 120 hours (compulsory)
Course Duration: 52 Weeks 

Career Opportunities:
Aged Care Support Worker
Personal Care Assistant
Home Care Assistant
Residential Care Worker
Support Worker for Individuals with Dementia

Pathways to Further Studies:
Successful completion of this qualification provides a solid foundation for individuals wishing to pursue higher-level qualifications in the health and community services sector, including Certificate IV, Diploma and Advanced Diploma courses in related fields.
Entry Requirements:
Must be 18 years of age, with Year 10 equivalent.
English levels at minimum IELTS 6 or equivalent.
Assessment Methodology:
Written tasks, examination, observation (real and/or simulated environments), vocational placement.

+ CHCCCS031 Provide individualised support
The unit CHCCCS031 focuses on the skills and knowledge required to provide individualised support to clients as part of a person-centered approach in the context of a community or health setting. This unit encompasses understanding the individual’s support needs, implementing strategies to meet those needs, and promoting independence and well-being while respecting the individual’s preferences and cultural background.

+ CHCCCS038 Facilitate the empowerment of people receiving support
The unit CHCCCS038 focuses on enabling individuals receiving support to actively participate in decision-making processes, exercise their rights, and take control over their lives. This unit emphasises the importance of fostering independence, self-determination, and advocating for the rights of individuals in a supportive environment.

+ CHCCCS040 Support independence and wellbeing
The unit CHCCCS040 focuses on providing support to individuals to enhance their independence and promote their overall wellbeing in a health or community services setting. This unit covers strategies to assist individuals in maintaining their autonomy, dignity, and quality of life while addressing their support needs.

+ CHCCCS041 Recognise healthy body systems
The unit CHCCCS041 is designed to provide students with an understanding of the human body’s various systems and functions. This knowledge is crucial for individuals working in health or community services settings to recognise healthy body systems and identify when these systems are functioning abnormally, thus aiding in early detection and appropriate referral for further assessment or support.

+ CHCCOM005 Communicate and work in health or community services
The unit CHCCOM005 focuses on developing effective communication skills essential for working within health or community services settings. It emphasizes the importance of clear and respectful communication while collaborating with colleagues, clients, and other stakeholders to provide quality care and support.

+ CHCDIV001 Work with diverse people
The unit CHCDIV001 focuses on developing the skills and knowledge required to work effectively with diverse individuals and groups in a range of community services and health settings. It emphasises the importance of respecting and honoring diversity while delivering person-centered care and support.

+ CHCLEG001 Work legally and ethically
The unit CHCLEG001 focuses on developing an understanding of the legal and ethical frameworks that underpin the work within the community services and health sectors. It emphasizes the importance of operating within legislative requirements and ethical principles while providing care and support.

+ HLTINF006 Apply basic principles and practices of infection prevention and control
The unit HLTINF006 aims to equip individuals with the fundamental knowledge and skills necessary to implement infection prevention and control measures in various healthcare and community services settings. This unit emphasises the importance of maintaining a safe and hygienic environment to prevent the spread of infections.

+ HLTWHS002 Follow safe work practices for direct client care
The unit HLTWHS002 focuses on providing individuals with the knowledge and skills necessary to maintain a safe work environment when delivering direct client care in healthcare and community service settings. It emphasizes the importance of ensuring the health and safety of both the worker and the client.

+ CHCAGE011 Provide support to people living with dementia
The unit CHCAGE011 is designed to equip individuals with the skills and knowledge necessary to provide specialised care and support to individuals living with dementia. It emphasises understanding dementia and its impact, as well as implementing person-centered strategies to enhance the quality of life for those affected by dementia.

+ CHCAGE013 Work effectively in aged care
The unit CHCAGE013 aims to provide individuals with the necessary skills and knowledge to work effectively in the aged care sector. It covers a range of competencies essential for providing person-centered care and support to older individuals, promoting their well-being and quality of life.

+ CHCPAL003 Deliver care services using a palliative approach
The unit CHCPAL003 focuses on providing individuals with the skills and knowledge necessary to deliver care services using a palliative approach. It emphasises the importance of providing compassionate and holistic care to individuals with life-limiting conditions and their families.

+ CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
The unit CHCDIV002 focuses on developing the skills and knowledge necessary to promote cultural safety and respect for Aboriginal and/or Torres Strait Islander people. It emphasises understanding historical and cultural factors, promoting inclusivity, and creating safe environments that respect and embrace diversity.

+CHCMHS001 Work with people with mental health issues
The unit CHCMHS001 focuses on equipping individuals with the knowledge and skills necessary to provide support and assistance to people affected by mental health issues. It emphasizes understanding mental health conditions, implementing person-centered approaches, and supporting individuals towards recovery and well-being.

+HLTAID011 Provide first aid
The unit HLTAID011 focuses on providing individuals with the knowledge and skills necessary to administer first aid in various emergency situations. It covers essential techniques to manage incidents, injuries, and illnesses until professional medical help arrives.

You will need to complete the minimum hours of vocational placement for CHC33021 Certificate III in Individual Care (Ageing) (minimum 120 hours)
You will be assisted in securing your vocational placement in an Approved Aged Care Service / Facility and be mentored by a qualified experienced Aged Care Service Team Leader.
During vocational placement you will put into action everything you have learnt throughout your course.

The Certificate III in Individual Support and Care (CHC33021) will prepare you to become qualified as a disability support worker and will provide you with the skills, knowledge and understanding required for this demanding but rewarding career. Career outcomes include:

⦁ Aged Care Worker
⦁ Home Care Assistant
⦁ Residential Care Worker

Your allocated trainer and assessor will formally assess your skills, knowledge and understanding.  Assessment is competency based, this means you will be required to show / demonstrate the required competencies for the units of competency you are studying.

In order to ensure that your assessment is valid, reliable, flexible and fair, Our trainers will conduct assessment as per the assessment conditions for each unit of competency you are studying.

Assessments have the following sections Activities, Questioning, Project, and Observation which span across these different tasks.   Some of the assessment tasks are ‘stand-alone’ or they may be a combination of these methods of assessment.

There may be:

⦁ Written Tasks: Written assessments include case studies, question-answer type tasks, written reports and assignments, including reflective evaluations, self-evaluations,  project work, demonstrations and class presentations.

⦁ Observation: Your trainer will observe your performance of tasks in real or simulated workplace environments.  This includes participation in role-plays, group discussions and demonstrations of practical skills and knowledge.  Students on vocational placement will be observed by a qualified professional.

⦁ Vocational Placement: Vocational placement provides the opportunity to observe professionals in your vocation, gain skills specific to your vocation, engage and interact with your community, and most importantly, to apply what you have learnt in the classroom to the ‘real-world’ vocational environment. You will be mentored and supported by an industry professional and have a valuable opportunity to learn in a structured workplace environment.  Your teacher as well as the industry professional will both observe your ability to apply the skills, knowledge and attitudes required in workplace situations and environments.

⦁ Examination: This includes written or spoken ‘question-answer’ type tasks in an examination. 

⦁ RPL: You may already have the skills and knowledge.  For more information about Recognition of Prior Learning Student Information, please discuss with one our team.

Mixed / Blended

The formal learning takes place through a structured program of instruction through face to face delivery with your trainer at our campus.

You will be able to learn from your trainer and classmates as you study together through a combination of formal classroom based learning and independent study / research.

– Further support is provided at the weekly Class Tutorial Support sessions with your teacher.
– Face-to-face classroom delivery (20 hours of scheduled contact per week) and
– Placement – 120-hours (compulsory)
– This includes real world experience through vocational placement for students enrolled in Individual Care qualifications

Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.

After you submit your application, an admissions representative will contact you and will help you to complete the process.

Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.


Are you ready to take the next step toward your future career?