+ BSBCRT511 Develop critical thinking in others
This unit focuses on developing the critical thinking skills of individuals within an organisational context. Critical thinking is the ability to analyse and evaluate information, ideas, and situations objectively and logically. The unit is designed to help leaders and managers foster critical thinking skills in their team members, contributing to better decision-making, problem-solving, and overall organisational effectiveness.

+ BSBLDR523 Lead and manage effective workplace relationships
This unit focuses on the skills and knowledge required to lead and manage effective workplace relationships. Effective workplace relationships are crucial for creating a positive and productive work environment, fostering collaboration, and achieving organisational goals. The unit covers various aspects of leadership and management that contribute to building and maintaining strong relationships within the workplace.

+ BSBTWK502 Manage team effectiveness
This unit focuses on the skills and knowledge required to manage the overall effectiveness of a team within an organization. Effective team management is crucial for achieving organisational goals, fostering collaboration, and ensuring the well-being of team members. The unit covers various aspects of team leadership and management.

+ BSBPEF502 Develop and use emotional intelligence
This unit focuses on developing and utilising emotional intelligence in the context of leadership and management. Emotional intelligence involves the ability to recognise, understand, and manage one’s own emotions, as well as the ability to recognise and influence the emotions of others. This unit is designed to help individuals enhance their emotional intelligence to improve interpersonal relationships, communication, and overall effectiveness in the workplace.

+ BSBOPS502 Manage business operational plans
This unit focuses on the skills and knowledge required to manage business operational plans effectively. Operational plans outline the day-to-day activities and processes that contribute to achieving the organisation’s strategic goals. This unit is designed to equip individuals with the skills necessary to develop, implement, and monitor operational plans, ensuring alignment with the overall strategic direction of the organisation.

+ BSBCMM511 Communicate with influence
This unit focuses on developing advanced communication skills to effectively influence and persuade others in a professional context. Effective communication is a key competency for leaders and managers, and this unit is designed to help individuals enhance their ability to communicate with impact, influence stakeholders, and achieve desired outcomes.

+ BSBLDR522 Manage people performance
This unit focuses on the skills and knowledge required to manage the performance of individuals and teams within an organisation. Effective people performance management is crucial for achieving organisational goals, improving productivity, and fostering a positive work environment. The unit covers various aspects of performance management, including goal setting, feedback, and professional development.

+ BSBSUS511 Develop workplace policies and procedures for sustainability
This unit focuses on developing the skills and knowledge required to establish workplace policies and procedures that promote sustainability. Sustainability, in the context of business, encompasses environmentally responsible practices, social responsibility, and economic viability. The unit aims to equip individuals with the ability to integrate sustainable practices into organisational policies and procedures to contribute to environmental and social goals.

+ BSBWHS432X Contribute organisational mental health response in the context of disruptive events
This unit focuses on developing the skills and knowledge required to contribute to the organisational response to mental health concerns in the context of disruptive events. Disruptive events can include emergencies, crises, or major changes that impact the well-being of individuals within an organisation. The unit aims to equip individuals with the ability to support mental health and well-being during such events and contribute to an organisational response that prioritizes mental health considerations.

+ BSBPEF501 Manage personal and professional development
This unit focuses on the skills and knowledge required to manage personal and professional development effectively. Personal and professional development is crucial for individuals to enhance their capabilities, stay current in their field, and contribute more effectively to their organisations. The unit covers various aspects of self-management, goal setting, and continuous learning.

+ BSBCRT512 Originate and develop concepts
This unit covers the skills and knowledge required to originate and develop creative concepts in response to a defined brief. It involves researching and exploring a range of ideas, refining concepts based on feedback, and presenting final concepts in a clear and compelling manner.

+ BSBSTR501 Establish innovative work environments
This unit focuses on developing the skills and knowledge required to establish innovative work environments within an organisation. Establishing innovative work environments involves creating a culture that encourages creativity, embraces change, and supports the development and implementation of new ideas and processes. The unit aims to equip individuals with the ability to foster innovation, drive change, and lead teams toward innovative practices.

Vocational Placement is not mandatory in this qualification. Some Units of Competency must be demonstrated in the workplace or simulated environment where the conditions are typical of those in a working environment for this industry.

Upon successful completion of the diploma, graduates may pursue various leadership and management roles across different industries. Potential career outcomes include team leader, supervisor, manager, or other roles involving leadership responsibilities.

Your allocated trainer and assessor will formally assess your skills, knowledge and understanding.  Assessment is competency based, this means you will be required to show / demonstrate the required competencies for the units of competency you are studying.

In order to ensure that your assessment is valid, reliable, flexible and fair, our trainers will conduct assessment as per the assessment conditions for each unit of competency you are studying.

Assessments have the following sections Activities, Questioning, Project, and Observation which span across these different tasks.   Some of the assessment tasks are ‘stand-alone’ or they may be a combination of these methods of assessment.

There may be:

⦁ Written Tasks: Written assessments include case studies, question-answer type tasks, written reports and assignments, including reflective evaluations, self-evaluations, project work, demonstrations and class presentations.

⦁ Observation: Your trainer will observe your performance of tasks in real or simulated workplace environments.  This includes participation in role-plays, group discussions and demonstrations of practical skills and knowledge. Students on vocational placement will be observed by a qualified professional.

⦁ Vocational Placement: Vocational placement provides the opportunity to observe professionals in your vocation, gain skills specific to your vocation, engage and interact with your community, and most importantly, to apply what you have learnt in the classroom to the ‘real-world’ vocational environment. You will be mentored and supported by an industry professional and have a valuable opportunity to learn in a structured workplace environment. Your teacher as well as the industry professional will both observe your ability to apply the skills, knowledge and attitudes required in workplace situations and environments.

⦁ Examination: This includes written or spoken ‘question-answer’ type tasks in an examination. 

⦁ RPL: You may already have the skills and knowledge.  For more information about Recognition of Prior Learning Student Information, please discuss with one our team.

Mixed / Blended

The formal learning takes place through a structured program of instruction through face-to-face delivery with your trainer at our campus.

You will be able to learn from your trainer and classmates as you study together through a combination of formal classroom based learning and independent study / research.

– Further support is provided at the weekly Class Tutorial Support sessions with your teacher.
– Face-to-face classroom delivery (20 hours of scheduled contact per week)